February 28, 2011
“Good morning, Elizabeth,” says the man at the coffee stand. “The usual?” “Yes, please.” I fiddle with my purse to get the correct change. “Sorry, I don’t have enough money,” I say. “I’ll just go to the cash machine.” I leave the counter and cross the street to the nearest cash point. When I get [...]
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February 25, 2011
This week on the Maximizing IS/IT Team Effectiveness course I am taking with Villanova University the focus has been on communication. We’ve looked at effective strategies for one-on-one spoken conversations with people, including how to determine the preferences of the person you are speaking to. About two thirds of people prefer to take in information [...]
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